7tbet's Privacy Policy
This document provides a full description of the policies 7tbet follows to collect, process, and protect your personal information.
Introduction and Scope of Application
7tbet ("we", "our", "platform") operates a safe and reliable online entertainment and betting service for users in Bangladesh. This Privacy Policy ("Policy") describes how 7tbet collects your personal information, why it is collected, how it is used and stored, and in what circumstances it may be shared with third parties.
By visiting 7tbet's website (https://7tbet.cam), creating an account, or using any of our services, you are considered to have accepted the terms of this Policy. If you do not agree with this Policy, please refrain from using our platform.
Information We Collect
7tbet collects two types of information from various sources — what you provide directly and information collected automatically through your use of the platform.
Information You Provide Directly
Information you provide during registration and account management includes:
- Full name and date of birth
- Email address
- Mobile number (linked to bKash, Nagad, or Rocket)
- Login credentials (username and password — stored in encrypted form)
- Identity verification documents (as part of the KYC process)
- Deposit and withdrawal transaction details
- Communications and complaints sent to customer support
Automatically Collected Information
Information collected automatically through technical means during platform use:
- IP address and device type
- Browser type and operating system
- Date and time of platform access (BST)
- Pages visited and navigation patterns
- Session duration and activity history
- Cookies and similar tracking technologies
- Referral source (if any)
Purpose of Data Use
7tbet uses your information only for the following legitimate purposes. We do not process your information for any additional or unrelated reasons.
Account Management
This information is used to complete your registration, create and maintain your account, and verify your identity.
Financial Transactions
Used to process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain transaction records.
Fraud Prevention
Information is analysed to detect suspicious activity, ensure account security, and prevent money laundering.
Customer Support
Used to respond to your complaints and questions and to provide effective assistance via 24/7 Bengali live chat.
Service Improvement
Used to analyse user experience and improve the platform's performance, game selection, and overall quality.
Promotional Communications
With your consent, used to contact you by email about bonus offers, promotions, and platform updates.
Data Sharing and Disclosure
7tbet does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:
Service Providers
Information may be shared to the extent necessary with payment processors (bKash, Nagad, Rocket), technology service providers, and customer support organisations. These organisations process data according to our instructions and may not use it for their own purposes.
Legal Obligations
When required to comply with a court order, government directive, or applicable law, information may be disclosed to the relevant authorities. In such cases, 7tbet does not disclose information beyond what is legally required.
Security and Fraud Prevention
If serious fraud, money laundering, or other illegal activity is detected, information may be provided to the relevant authorities. The primary purpose of this action is to protect the user and other players.
Cookies and Tracking Technologies
7tbet uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser.
Essential Cookies
These cookies are essential for maintaining login sessions, ensuring security, and enabling the platform's core functionality. Disabling them will prevent the platform from working properly.
Analytics Cookies
These cookies are used to analyse user behaviour, monitor page performance, and improve services. You can disable them from your browser settings.
Preference Cookies
These cookies are used to remember your language preference, display settings, and other personalised choices.
Cookie Controls
You can delete cookies or reject future cookies at any time from your browser settings. However, this may limit some services.
Data Security Measures
7tbet gives the highest priority to the security of your personal information. We operate industry-standard technical and administrative security measures.
SSL Encryption
All data transfers on our platform are protected by SSL (Secure Socket Layer) encryption. This keeps your login details, payment information, and personal data unreadable to third parties.
Secure Server Infrastructure
Collected data is stored on secure servers where access is strictly controlled. Only authorised personnel may access the data necessary to carry out their specific duties.
Password Protection
Your password is never stored in plain form — only an encrypted hash is kept. However, the security of your account is also your responsibility — use a strong password and do not share it with anyone.
Data Retention Period
7tbet retains your information only for as long as necessary. The retention periods for different types of information are set out below:
Account Information
Retained for as long as your account is active and for a specified period after account closure to meet legal requirements.
Transaction Records
Financial transaction details are retained in accordance with the legal obligation to maintain accounting records. The retention period is determined by applicable law.
Support Communications
Records of customer service communications and complaints are kept for a reasonable period for service quality improvement and dispute resolution.
Data Deletion
Once the retention period has ended or when there is no longer a legal obligation, your personal information is securely deleted or anonymised.
Your Rights and Options
As a 7tbet user, you have certain important rights over your personal information:
1. Right to Access Information
You may ask at any time what information 7tbet holds about you. Contact our support team to receive a copy of your stored information.
2. Right to Correct Information
If the information we hold about you is inaccurate or incomplete, you may request a correction. We will make the necessary corrections promptly after verification.
3. Right to Opt Out of Marketing Communications
You may opt out of promotional emails and communications at any time. This can be done by using the "Unsubscribe" link in any email or by notifying our support team.
4. Right to Request Data Deletion
After closing your account, you may request the deletion of certain information. However, some information may need to be retained due to legal obligations or ongoing disputes.
Protection of Minors' Information
7tbet is for persons aged 21 and over only. We do not intentionally collect information from anyone under the age of 21.
An age verification process is carried out at the time of registration. If we learn that a minor has created an account, that account and all associated information will be deleted immediately.
If you believe a minor has created an account on our platform, please notify us immediately at [email protected].
Policy Changes and Updates
7tbet may change or update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify you in the following ways:
- By posting a notice on the website
- By sending a message to your registered email address (for significant changes)
- By updating the "Last Updated" date at the top of this page
Continued use of the platform after changes have been made will be considered acceptance of the new Policy. We therefore recommend reviewing this page regularly.
Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our team will aim to respond as soon as possible.